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Basic Function of Position
The Public Engagement Assistant (American Center) develops and maintains ties with the Emerging Voices (EV) sector in Sri Lanka to support foreign policy goals. Is responsible for the day-to-day oversight, management, and operations of the Mission’s U.S. government (USG)-owned and operated American Center. Develops Center-specific activities and programs to attract EV audiences at the Center and for Partner American Center audiences throughout Sri Lanka; collaborates with non-Center Public Diplomacy (PD) staff on a range of other PD activities and projects to broaden the Center’s EV activities and programs. This position has a large degree of autonomy as director of a public access facility that is open during hours when the Embassy may be closed and must maintain a dynamic schedule of simultaneous activities and projects of both interest to the public and relevance to post priorities and goals.
Major Duties and Responsibilities
1. Delivery of Information and Programming (40%)
2. Human Resources and Facility Management (20%)
3. Strategic Analysis, Planning, and Evaluation (20%)
4. Intra- and Interagency Coordination (10%)
5. Administrative Functions (10%)
Grants: Serves as Grants Officer’s Representative (GOR) with responsibilities as indicated in the Delegation of Authority letter. The incumbent is required to coordinate with recipient individuals and organizations and is responsible for monitoring grantee compliance with grant terms by reviewing grantee accounting and interim reports and requiring timely submission of final program and financial reports. Coordinates with PD (Public Diplomacy) and Mission colleagues on questions of funding, expenditures, and transfers. For DOS (Department of State)-initiated grants, acts as liaison between DOS-based GOR and local implementing institution(s).
Designated as Occasional Money Handler; handles cash for transportation and other stipends to issue to exchange program participants and other PD-sponsored travelers.
Note: This position description in no way states or implies that these are the only duties to be performed by incumbent. Incumbent will be required to perform other duties as assigned by the agency.
EXPERIENCE:
Four years of experience in an international, academic, government, or cultural institution is required, with experience in communications, marketing, or public relations. Candidate must attach copies of relevant service/work experience certificates.
LANGUAGE PROFICIENCY:
1) Level IV (Fluent) Speaking/Reading/Writing English is required (This will be tested).
2) Level IV (Fluent) Speaking/Reading/Writing Sinhala and/or Tamil is required.
JOB KNOWLEDGE:
Must have comprehensive knowledge of the attitudes and preferences of the EV (Emerging Voices) audience sector(s) and an understanding of regional, ethnic, socioeconomic, cultural, and linguistic factors and the influence of religious, cultural, and educational institutions in shaping EV perceptions of the United States. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.
Must have knowledge of marketing techniques, market analysis and analytics, and customer service standards in the United States and Sri Lanka; knowledge of trends in experiential learning and audience engagement; and an understanding of the communications and information environments in Sri Lanka and internationally.
SKILLS AND ABILITIES:
1. Analytic Skills
2. Communication and Interpersonal Skills
3. Management Skills
4. Technical Skills
A university degree in Communications, Library Science, Museum Education, International Affairs, American Studies, or local equivalent is required. Candidate must attach copies of relevant educational certificate/s.
Language: Level IV English Language Proficiency will be tested.
All applicants under consideration will be required to pass medical and security certifications.
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