Network Data
Experience required: 2 - 5 years.
Job Description
- Manage and improve company LANs, WANs, VMs, virtual networks, and wireless networks, including servers, routers, hubs, switches, UPSs, and other devices.
- Interact and negotiate with vendors, outsourcers, and contractors to ensure delivery of services by network products and services.
- Oversees and is responsible for the successful completion of Installation, configuration and migration.
- Work closely with help desk peers in cross-training, development/implementation of operational excellence procedures, and fostering teamwork.
- Resolve a high percentage of calls at the first point of contact through the use of the knowledge base and raise incidents/tickets to escalate problems to second-level support areas as appropriate.
Required experience and skills.
Technical skills: Excellent hands-on experience on the following technologies and Products:
- AAA, SNMP, FTP, SCP, telnet, SSH, NTP, NetFlow, Router Cisco (ASR & ISR) Switch Cisco (CAT, PoE, Nexus, FEX) SDWAN Cisco Meraki WLAN Cisco, WLAN Appliance Cisco, WAN Optimizer Riverbed, Load Balancer - F5 Network Monitoring Tools Solar Winds, Orion Cisco Prime, Net Brain, IBM QRadar, Meraki Dashboard, Forti Manager, Forti Analyzer, Panorama (Palo Alto).
- Understanding of ITIL model and experience working in an ITIL environment.
- Should have Cisco and other industry standard networking certifications.
- Extensive experience in System Fault Tolerance, Networking Designing, Business Continuity and Disaster recovery.
- Hands-on experience supporting enterprise-class routers switches in a global network environment using common network security practices, standards and troubleshooting.
Interested candidates may apply at nildidhara.ranas@hcl.com.
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