Position - Front Desk Receptionist
Mosh Holdings is a well established, high-end hair and skin service centre with 3 locations in Colombo. We are looking for a front desk receptionist to represent our brand to our customers.
Responsibilities
- Be the initial point of contact for any walk-in customers.
- Answer calls and take appointments/ enter appointments into our system.
- Communicate with our therapists/hair-stylists and keep them up-to date with their appointments for the day/ get updates from them.
- Provide information and cross-promote our services to clients.
- Sell retail products to clients.
- Handle cash/ deposits on a daily basis.
- Manage product inventory/ place product orders and manage daily product usage levels.
Qualifications
- Minimum 1 year experience in a customer-facing, sales or management role.
- Exceptional communication and presentation skills.
- Professional attitude and appearance.
- Excellent organisational skills and ability to solve issues when they arise.
- Multi-tasking and time management skills with the ability to prioritise tasks.
- Fluent in both English and Sinhalese.
Salary: Rs.50,000 per month + Product sales commission + Performance bonuses
Working hours: 9.30am - 6.30pm daily. Mondays Off.
Location: Ramada Hotel, Colombo 03
We are looking for a team player who is able to handle multiple tasks in a fast-paced environment, someone with a natural ability to sell and the confidence to communicate and make customers feel welcome.
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