What We Do
As our name suggests, we're passionate about bringing our love of exceptional dining experiences and technological innovation together. That's why we unite top-tier technology, data, and food tech talent under one roof to bring restaurants and cloud kitchens into the future of food service. We are one of the few companies globally that is purpose-built from the ground up to cater to delivery-centric restaurants and cloud kitchens. Our product suite encompasses the entire end-to-end operations from dead generation, food aggregator integrations, in-kitchen operations, and last-mile delivery integration.
The Team
We're a dynamic team of engineers, data scientists, and industry leaders. We bring a fresh perspective - but at the same time, we're drawing on 100+ years of combined expertise spanning everything from data science and food technology to logistics and eCommerce platform development. We would love for you to be a part of the team that is transforming an entire industry.
As an Application Support Intern, you'll play a vital role in ensuring the smooth operation of our software applications and enhancing user experience. You'll have the opportunity to work closely with our support team, developers, and clients, learning valuable skills in troubleshooting, communication, and problem-solving.
The Role:
- Assist in diagnosing and resolving technical issues reported by users.
- Collaborate with senior support engineers to provide timely and effective solutions.
- Learn about our software applications' architecture, functionalities, and integrations.
- Document and track support requests using ticketing systems.
- Communicate technical solutions clearly to non-technical users.
- Participate in testing software updates and enhancements before deployment.
- Contribute to knowledge base articles and support documentation.
- Attend team meetings and training sessions to enhance skills.
- Assist in monitoring application performance and stability.
The Profile:
- Currently pursuing a degree in Computer Science, Information Technology or equivalent.
- Strong interest in application support and technical troubleshooting.
- Basic knowledge of programming languages and web technologies (e.g., Java, HTML, CSS).
- Excellent communication and interpersonal skills.
- Analytical mindset with the ability to problem-solve effectively.
- Eagerness to learn and adapt in a fast-paced environment.
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