Software Administrator

 

Position - Software Administrator

Responsibilities:

• Provide technical support and troubleshoot IT issues for users.
• Maintain Power Automate flows and optimize them.
• Manage Office 365 emails, user setups, and compliance.
• Handle security tasks, implement best practices, and manage filters.
• Control MFA, user access, and permissions.
• Offer after-hours support and address admin panel issues.
• Document queries and use programming for automation.

Qualifications & Skills:

• Proven IT help desk support experience for daily technical issues.
• Strong with Microsoft Power Automate and workflow management.
• Proficient in troubleshooting Office 365 and email systems.
• Familiar with eDiscovery for email archiving.
• Proficiency in Microsoft Office applications.
• Expertise in Office 365 admin panel and issue resolution.
• Excellent English communication in both reading & writing.

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