Position - 1st line Engineer
About the job
We are looking for an individual with a minimum of 1
year of experience with an exceptional technical background and
knowledge of networks and Windows and Mac user support.
What’s In It For You -
- Salary: 83000 LKR – 102000 LKR per month depending on experience
- 40 days paid holiday annually - (28 days + bank holidays + extended festive period shutdown)
- Unused annual leave will automatically roll over to the following year.
Mandatory Skills: 1 year experience in:
- Responsible team player who can work on their own initiative and can make a fresh and positive contribution to the Service Desk Team
- Best business practice
- Good Customer service
- Networks, Windows, and Mac user support.
Duties include but are not limited to -
- Working in a High-Tech Environment
- Flexibility for occasional out-of-hours calls and monitoring.
- Working knowledge of the components of 1st line to 2nd line including DHCP/DNS/TCP/IP/WAN/LAN, Network Routers, Printers, Networks, Active Directory, Basic windows Server & Desktop support
- Exceptional written and verbal communication skills are essential.
- Good technical background and knowledge of networks, Windows, and Mac user support.
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