Intern IT Operations

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Position - Intern IT Operations

Company Profile

Digital Health (Pvt) LTD a subsidiary of Dialog Axiata PLC and operates under the Doc990 brand is the leading healthcare platform in Sri Lanka. Doc990 offers a range of digital health related services to its customers including doctor channeling facility at main hospitals & channeling centers across the country, video & audio doctor consultations, medicine delivery, lab services and many more through Doc990 mobile app & www.doc.lk website. We are on the lookout for a self-motivated, enthusiastic, and hardworking individual with excellent interpersonal and technical skills to join our expanding Doc990 team and take on a pivotal role.


Main responsibilities

  • Onboard/integrate new hospitals to Doc990 by visiting the hospital, conducting trainings to hospital staff, hospital printer configurations and facilitating other IT infra related services.
  • Provide post go live support to hospitals and assist the hospital staff with their clarifications.
  • Facilitate frequent over the phone assistance and assistance via remote desktop applications to hospitals with their technical and operational queries.
  • Provide assistance to the Doc990 IT team whenever required.
  • Assist other internal teams with hospital related queries during and after onboarding hospitals.


Qualifications

  • Fresh graduate followed a degree in IT/ computer Science.
  • Or a candidate who has recently completed a HND diploma in IT/ computer Science.
  • Or a candidate who has completed any IT/computer science related course/diploma.
  • Or a candidate who is currently following any of above mentioned courses and able to commit to work on weekdays.


Interested candidates please send your CV to Careers@doc.lk clearly stating the position applied for in the subject line of your email.

Please note that only short-listed candidates will be notified.

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