Responsibilities:
- Managing filing system and Recording information as needed.
- Updating paperwork, maintaining documents, and word processing.
- Helping organize and maintain office while coordinating events as necessary.
- Maintaining supply inventory and office equipment as needed
- Provide first-level technical support to end-users via various communication channels (phone, email, chat, or in-person).
- Support users in the use of computer equipment, software applications, and various IT tools.
- Collaborate with other IT teams and third-party vendors to resolve technical issues.
- Identify and diagnose hardware and software problems and provide appropriate solutions or escalate issues to higher-level support when necessary.
Requirements:
- Experience as an office assistant or in a related field.
- Ability to write clearly and help with word processing when necessary.
- Warm personality with strong communication skills.
- Ability to work well under limited supervision.
- Have a valid driver's license.
- Basic understanding of computer hardware, software, and networking concepts would be an added advantage.
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