UX Designer

Position - UX Designer

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description

Organizational Overview:

At SS&C, we're working hard to help clients in some of the world's most complex industries discover the best experiences and positive outcomes for business. We're also working hard to help over 16,000 global employees discover the best experiences and positive outcomes for themselves and our company. We attract, build, energize, and reward our people by building and deploying strategic programs designed to support a high performance culture that enables DST to best execute its business strategy.

Many top high-performance organizations rely on our proprietary combination of Automation, Workforce optimization and Digital transformation – better known as AWD – to elevate their business. AWD®, our low code/no code Business Process Management (BPM) and Case Management platform, transforms the way companies get work done by aligning people, processes and data to execute intelligent, effective operations.

What differentiates AWD is its ability to manage mission-critical processes at enterprise scale. AWD leverages current and leading edge technologies, along with our process expertise and industry knowledge, enabling clients to deliver superior customer experiences, reduce risk, and increase operational visibility.

Organizations worldwide use AWD® to drive business process— like opening a new account, paying a claim, or changing an address — and manage them beginning to end. This global solution combines process orchestration, document management, user experience, correspondence, Artificial Intelligence and Robotics, and data analytics surrounded by a world-class secure infrastructure into a single offering that work together to help you reduce cost, better manage risk and become more agile.

Role Overview

We are seeking a full-time Experience Designer to work in the Digital Solutions group.

Experience Designers contribute to customer experience design solutions for digital products and services that align user needs with business goals. Applies fundamental interaction design principles, standards, and concepts to perform research and synthesis, prototyping, validation, and support tasks. Participates as a contributor in cross-functional teams for projects of varying complexity and size. Presents designs and key milestone deliverables to peers, managers, and occasionally executive level stakeholders, typically under the direction of a manager or senior level designer. They bring fresh perspectives to evolve existing solutions and create new products and services for the many actors in the digital FinTech industry.

Experience Required

• 4+ years as a user experience designer, interaction designer, or similar role
• Experience working with IT developers/technology teams
• Experience working with clients and stakeholders to gather business objectives and detailed requirements
• Experience with UX research techniques to uncover user needs, goals, and motivations
• Experience presenting design recommendations with internal & external stakeholders based on business goals, user research, and user-centered design principles
• Experience in using UX design best practices to design solutions and a solid understanding of mobile-first and responsive design.
  

Preferred

• Financial Services or Healthcare (or similarly complex) industry experience
• Design standards or systems
  

Qualifications Required

• A degree in Interaction Design, User Experience Design, Service Design, Visual Design, HCI, or related fields
• Ability to think both analytically and creatively to break down complex problems to generate creative solutions
• A collaborative and continual-learning mindset
• Understanding of UX research & testing best practices for usability and accessibility
• Understanding of web technologies, patterns, & standards, particularly in mobile responsiveness & accessibility
• Strong visual, verbal, and written communication skills
• Ability to communicate complex information to a variety of audiences using design tools such as journey maps, storyboards, task flows, diagrams, wireframes and specs, and presentations
• Proficiency in design and prototyping software such as UXPin, Balsamiq, Adobe Creative Suite, or equivalent tools
  

Preferred

• Masters in Interaction Design, User Experience Design, Service Design, Visual Design, HCI, or related fields
• Strong graphic & visual design skills
  

SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

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