Position - Intern Operations Administrator
WHO ARE WE?
Third Space Global is a wholly-owned subsidiary of the British company Third Space Learning. It’s been in operation in Sri Lanka for over 6 years and is approved by the Board of Investment of Sri Lanka. We at Third Space Global value professional development and a growth mindset that ensures great career progression opportunities.
WHOM ARE WE LOOKING FOR?
We are looking for an enthusiastic and versatile individual to ensure that all Math sessions are launched on time and tracked accurately. Any non-compliance needs to be escalated to the Management team promptly to swap the relevant sessions. In addition, troubleshoot live sessions when required.
RESPONSIBILITIES
● Liaise with the Relationship Managers to follow up with the designated and cover tutor launches.
● Providing any other ad-hoc support required by the operations department to manage session delivery.
● Respond promptly to messages and action queries raised via the communication channels accurately and swiftly.
● Ensure the communication among different individuals is prompt, accurate, precise, and courteous.
REQUIREMENTS
● Undergraduate or equivalent professional qualification.
● Excellent written and verbal communication in English.
● Proficiency in Microsoft packages and Google Suite.
● Strong interpersonal skills and a collaborative mindset.
● Prior experience will be an added advantage.
● Minimum 6 months commitment required.
Working hours: UK Shift: 12 PM to 9 PM / 1 PM to 10 PM (Daylight-Saving) with the capability of working from both home and office.