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Position - IT Support Intern
Company Overview:
We are an IT solution-providing company that specializes in delivering cutting-edge technology solutions to businesses. Established with the goal of enabling companies to thrive in the digital era, we offer a comprehensive range of IT services and solutions to help organizations optimize their operations, enhance productivity and achieve their business objectives.
Job Descriptions:
The IT Support Intern will assist the IT department in providing technical support and resolving computer hardware and network issues. This role will involve assisting end users, troubleshooting problems, performing systems maintenance, and ensuring efficient IT operations within the organization.
Responsibilities:
Provide technical support to end-users.
Assist in troubleshooting and resolving hardware and software problems.
Install, configure, and maintain computer systems and software applications.
Help users with basic software and application usage.
Monitor and respond to support tickets or help desk requests in a timely manner.
Document and maintain accurate records of support activities, solutions, and user requests.
Collaborate with other IT team members.
Qualifications:
Diploma or NVQ 4 Level in Information Technology.
Excellent communication and interpersonal skills.
Ability to work independently and in a team environment.
Knowledge of Microsoft Office Suite, Windows operating system, and Active Directory.
Close proximity to Malabe.
During the internship, you will be provided with an allowance and the opportunity to have experience in the field of IT. To apply for this position, please submit your resume and a cover letter highlighting your relevant experience and qualifications.
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