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Position - Office Administrator
6IXSENSES Digital Transformation Inc. is an eCommerce, technology and customer acquisition agency in Toronto, Canada, with its remote offices in Sri Lanka.
Ideal Candidate:
We seek an enthusiastic individual with a strong work ethic to join our growing team as an Office Administrator. The ideal candidate will show an attitude and willingness to learn, take on new challenges and envision a long-term career path with the company. They are willing to work in a cross-functional role handling multitudes of responsibilities, and work in a team setting and independently with minimal supervision. He/she is consistent, takes the initiative and follows through to get the job done in a timely fashion.
Responsibilities:
Administrative Duties:
- Managing office (virtually) operations: Overseeing office procedures, managing office equipment and supplies, and ensuring that the office is well-organized and maintained.
- Handling administrative tasks: Office managers may be responsible for managing schedules, organizing meetings, handling phone calls and correspondence, and maintaining records.
- Maintaining financial records
- Ensuring compliance: ensuring that the office follows all relevant laws and regulations.
- Liaising with external stakeholders: liaising with clients, suppliers, and other external stakeholders.
- Developing and implementing policies and procedures
- Providing support to senior management: An office manager may be responsible for supporting senior management, including scheduling appointments and handling confidential information.
- Supervising staff (Upon qualification and experience determined)
HR Duties:
- Recruitment and selection process, ensuring that the agency attracts and hires top talent. Assisting in recruitment and hiring processes, including screening resumes, scheduling interviews, and conducting reference checks.
- Employee relations: Managing employee relations, including addressing employee grievances, managing disciplinary actions, promoting positive employee relations, addressing employee concerns and conflicts, and providing guidance to managers and employees on HR policies and procedures.
- Performance management: Overseeing the agency's performance management system, ensuring employees meet performance goals and receive feedback and coaching as needed.
- Compensation and benefits: Support the management in deciding the agency's compensation and benefits programs, ensuring that they are competitive and aligned with industry standards, insurance, company welfare fund administration
- Proactively managing the HR email inbox.
- Developing and implementing HR strategies and ensuring alignment with the agency's business goals and objectives.
- Providing service letters and other documentation on request
- Onboarding: New employees through the onboarding process, including conducting orientation, completing paperwork, and ensuring that new employees have access to all necessary resources.
- Training and Development: Assisting in developing and delivering employee training programs, including conducting training sessions and tracking employee progress.
- Record-Keeping: Maintaining accurate employee records, including personnel files, attendance records, and other HR-related documentation.
- Compliance: Ensuring that the organization complies with all relevant labour laws and regulations
- Reporting: Generating reports on HR metrics and providing data analysis to support HR decision-making.
- Employee Engagement: Assisting in the development and implementation of employee engagement initiatives, including employee surveys, recognition programs, and other activities designed to improve employee morale and job satisfaction.
Finance and Book Keeping: (Great to have)
- Invoicing and debt collection
- Provide financial insights
- Bank reconciliation
- Project budgeting
- Expense Management
- Budgeting, cash flow management and financial reporting
Qualifications:
- BA/BS or equivalent working experience
- Full or part qualifications in CA/CIMA/CMA will be considered
- HR qualifications will be an asset
- Excellent English verbal, written and communication skills.
- Proficiency in Microsoft Office apps and online tools is an asset.
- Ability to work in both an independent and collaborative environment.
- Ability to show respect to staff members and clients in a considerate and business-focused manner.
- Digital or social media marketing and web development skills will be assets.
- Experience in the North American market will be an asset.
Other special notes:
- The individual will be working with the management team in North America from Sri Lanka
- Subject to a rigorous interview process (a couple of interviews and tests)
- Overall, you will play a critical role in ensuring that the organization has a positive and productive work environment and that employees are supported in their professional development and personal well-being.
- Not an immigration opportunity
Send your resume/portfolio to: careers@6ixsenses.com or apply through LinkedIn.
Preferred Hours of Work: Monday - Friday, 3 PM - 12 AM (Sri Lankan time)
We would like to take this opportunity to thank all applicants for their interest. Please note that only shortlisted candidates will be contacted for an interview.
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