Intern Network Operations

Position - Intern Network Operations

Location: Colombo, Sri Lanka

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.

About The Role

Wiley is looking for enthusiastic interns to join our exciting, challenging, and rapidly expanding team in Sri Lanka. This position is a hands-on intern position where you will be working with the Network Operations Team for Wiley’s internal applications.

How You Will Make An Impact

• Proactively monitor network performance and identify anomalies or issues.
• Work with network monitoring tools to ensure smooth operation of the network.
• Collaborate with network engineers to troubleshoot and resolve issues within the SLA.
• Participate in configuring and maintaining of the networking equipment (Firewalls, Routers, Switches etc.)
• Contribute to updating and modifying network related configurations based on organizational standards.
• Document network configurations, changes, and procedures.
• Participate in periodic network device maintenance.
• Participate in Major incident discussions with support teams and incident management teams leveraging support where possible on tasks.
• Take part in innovation and development of Automation software / In house tools to support the operations and reduce the workload.
  
  

What We Look For

• An undergraduate from a recognized university reading for a degree in Computer Science, Network Engineering, IT, or any other related discipline.
• Willingness to work in a roster-based working environment.
• Self-paced or hands-on Networking and firewall environments such as basic installation, basic commands, configurations, and basic capabilities.
• Basic understanding of cloud-based environments such as AWS, Azure, and Google Cloud.
• Good knowledge of networking fundamentals.
• Excellent communication skills along with problem-solving skills
  
  

Related Learnings And Outcomes Of Internship

• Expertise in working in a multinational organization environment.
• Hands-on understanding of ITIL-related processes
• Hands-on expertise in most of the professional network skills
• Proactive and Reactive Monitoring of Network devices and firewalls.
• Improve communication skills, understand the dynamics of working in a team.
• Reading, understanding and writing technical documentation.
  

You have to wait 15 seconds

Generating Apply Link...