Trainee Operation Executives

Position -  Trainee Operation Executives | Work from Home

Industry: Allied Health/ Business Process Outsourcing in Australia

Are you ready to embark on a dynamic career journey from the comfort of your home? Join our team as a Trainee Operations Executive, contributing essential backend administrative support to our esteemed clients in Australia. This is an exciting work-from-home opportunity that requires fluency in English, proficiency in handling international calls, and outstanding organizational skills. If you have a background in call center operations, administration, reception, accounting, or social media, and are eager to grow within a company, we want to hear from you!

Key Responsibilities:

• Inquiry Management: Learn to efficiently handle incoming inquiries, providing timely and accurate information to clients and stakeholders.
• Recruitment Support: Assist in the recruitment and selection process, learning the ropes of identifying talent and contributing to the hiring process.
• Shift Coordination: Gain experience in allocating shifts for staff, ensuring smooth workforce management.
• Social Media Assistance: Support the team in managing social media presence, learning to create engaging content and respond to inquiries.
• Compliance Learning: Develop an understanding of compliance standards and regulations, contributing to the maintenance of a compliant work environment.
• Client Engagement: Interact with clients, including those with disabilities, demonstrating empathy, patience, and understanding.
• Administrative Support: Provide backend administrative support to the team, assisting with various tasks as needed.
• Team Collaboration: Work collaboratively within a team, demonstrating a great team ethic and attention to detail.

Qualifications and Skills:

• Exceptional organizational skills, demonstrating a meticulous attention to detail.
• Self-motivated, proactive, and adept at working independently.
• Outstanding communication and interpersonal skills.
• Collaborative team player with a proven ability to work effectively within a team.
• Enthusiastic and quick to adapt to new challenges.
• Knowledge of basic business operations concepts is advantageous.
• Initiative-Taker: Proactively initiates tasks, works independently, and efficiently manages workloads.
• Work Hours: Available Monday to Friday, from 4 am to 2 pm approximately according to Sri Lanka time. Saturday availability from 4 am to 8 am.
• Technical Requirements: Must maintain a stable internet connection and possess a reliable laptop to perform job duties effectively.
• Demonstrates effective engagement with individuals with disabilities, exhibiting patience and understanding.
• Strong team player with a positive and vibrant personality.
• Exceptional attention to detail and the ability to multitask efficiently.
• Comfortable working remotely and skilled in managing time effectively.

Pay and Benefits:

• Starting pay: 35k (with potential increments within the first 3 months based on performance).
• Work-from-home flexibility.
• Opportunity for career growth within the organization.

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