Intern Monitoring Engineering

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Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.


About The Role

Wiley is looking for passionate interns to join our exciting, challenging, and rapidly expanding team in Sri Lanka. This position is a hands-on intern position where you will be working with the Monitoring Engineering Team for Wiley's internal applications.

How You Will Make An Impact

  • Proactively and reactively work for monitoring implementation for 900+ applications & assistance if required for modifications.
  • Make sure the accuracy of monitored data / noise reduction.
  • Participate in Major incident / RCA discussions with support teams, incident management teams leveraging support where possible on tasks.
  • Automating tasks related to monitoring whenever possible to reduce the workload.

What We Look For

  • An undergraduate from a recognized university reading for a degree in Computer Science, Software Engineering, IT, or any other related discipline.
  • Willingness to work in a 24x7 on-call roster.
  • Self-paced or hands-on Linux Server environments such as basic installing, basic commands, basic capabilities.
  • Self-paced or hands-on experience in Virtualization (VirtualBox, VMware, EC2)
  • Knowledge in Linux / Unix and basic scripting with bash and python
  • Knowledge in basic networking
  • Knowledge of database concepts and SQL statement generation
  • Basic understanding in cloud-based environments such as AWS
  • Knowledge in languages such as JavaScript and Go will be an added advantage.
  • Knowledge on Monitoring tools will be an added advantage.

Related Learnings and Outcomes of Internship

  • Expertise in working in a multinational organization environment.
  • Hands-on understanding of ITIL related processes
  • Hand on expertise in setting up servers and services.
  • Proactive and reactive Monitoring of Applications Systems and Infrastructure
  • Developing focused highly effective automation/tools set
  • Improve on communication skills and understanding the dynamics of working in a team.
  • Reading, understanding, and writing technical documentation.
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