At Simplebooks, we simplify business management for owners across South Asia by offering tech-plus services like company registration, bookkeeping, payroll, taxes, and legal support. With over 5,000 clients locally and globally, we help businesses set up, run, and grow more efficiently.
If you are excited to support business growth and be part of a dynamic team, we would love to have you join us.
Requirements to apply:
- Partly qualified in CIM, SLIM, or any other similar professional qualification.
- A degree in Management or Marketing is preferable.
- Excellent communication skills in English and Sinhala.
- Minimum 2 years of experience in customer support.
- Should be customer-centric and be able to solve problems with minimum supervision.
Responsibilities:
- Communicate with existing and potential clients via phone and email.
- Provide clear and accurate information about the company’s products, tools and services to clients.
- Address customer inquiries and resolve issues promptly and professionally.
- Work closely with team members to ensure smooth and efficient support is provided for clients and achieve provided targets.
The selected candidate will work full-time in Colombo 03, Monday to Friday, 8:30 AM to 5:30 PM, with no external travel obligations.
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